Service Request Ticket - # 63283

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2017 08:51 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141206[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CT4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. CT4NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:69:6E

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 11, 2017 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Apr 11, 2017 09:36 AM 
Task reassigned to Bradley Karkanen.
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Hallie Jensen Apr 11, 2017 08:51 AM 
Computer is getting the error saying that the
printer selected is not valid. She is on the first
floor in the admin building in the cashiers
department and is available all day, but has lunch
between 1 and 2.
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