Service Request Ticket - # 63317

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2017 12:23 PM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100863[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 5S4SDQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0079888 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D8:C6:0E

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 12, 2017 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Apr 12, 2017 01:15 PM 
I removed the computers form the domain and added 
them back and all is working again.
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Bradley Karkanen Apr 12, 2017 12:51 PM 
Task reassigned to Bradley Karkanen.
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Natalie Plasker Apr 12, 2017 12:23 PM 
****This is an email****
Great UCS Team, two computers no longer TRUST
anyone to logon. (I have placed RED DOT "No"
stickers on monitor)
WOU 20100863[Edit Inv]
WOU 20100864[Edit Inv]

Room is available
MWF 8-6pm
TR 8-6pm
thanksphilip
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