Service Request Ticket - # 63320

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 12, 2017 02:02 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160836[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 7500/DNM Printer w/ pagepack
Serial No. RXD143471 Location PDR

Model 7500/DNM Hostname lab-hlalcove
Notes * 110V * 12X18 Color Printer * 1200 dpi * Up To 35 ppm * Color/B&W * USB * 10/100/1000Base-T Ethernet * 1Ghz Processor * 512MB Memory * 2-Sided Printing * 100-sheet Tray 1(multipurpose Tray) * 500-sheet Tray 2(main paper tray) STUDENT TECH PRINTER WITH PAGEPACK Metered Code: 5133 Ink/Toner Refill blk High:106R01439, MAG std:106R01434, Yellow std:106R01435, Cyan std: 106R01433

Wired NIC 00:00:AA:FB:6E:AD

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 03, 2017 10:17 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker May 03, 2017 10:17 AM 
This has been set up and delivered. Tested each
machine and they all printed.
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Shandelle Plasker Apr 13, 2017 10:28 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Apr 13, 2017 10:28 AM 
Hi Scott,

I received your new Xerox 7500 printer. There are
a few things we need to do before I can bring it down.

1. Is there an active internet port for the
machine. If you are not sure please contact
telecom (telecom@wou.edu) to find out.

2. Are we taking away the old Xerox Colorqube in
there?

3. This machine will have to be plugged into the
wall and not a power strip. It takes way to much
power to be able to plug it into a power strip and
will damage the machine if we do.


Thank you,
Shandelle Pepper
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Courtney Croy Apr 12, 2017 02:02 PM 
EQUIP SETUP: A Xerox Phaser printer with pagepack W# 
20160836[Edit Inv] is to be networked and set up for Hamersly 
Library 221. The printer is located in ITC 008 on the counter 
across from the storage wall.
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