Service Request Ticket - # 63322

Service Request Information

CONTACT Name Morgan, Reina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2017 08:41 AM
Department President’s Office Phone 88137
Location Email morganr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130733[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3591M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3591M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JAN2016

Wired NIC 34:17:EB:99:CF:C9

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Apr 13, 2017 10:15 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Apr 13, 2017 10:15 AM 
done
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Nick Wanderschied Apr 13, 2017 09:32 AM 
Task reassigned to Nick Wanderschied.
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Hallie Jensen Apr 13, 2017 08:41 AM 
Got a message saying that microsoft office needs
activation and she is available all day
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