Service Request Ticket - # 63323

Service Request Information

CONTACT Name Lopez-Cruz, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2017 10:07 AM
Department Multicultural Student Services Phone 88424
Location Email lopezcruzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130888[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4419V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4419V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:53:0B

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Apr 13, 2017 10:38 AM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Apr 13, 2017 10:38 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Apr 13, 2017 10:38 AM 
issue was resolved when i got there but installed 
esr so she could use banner
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Kirsten Fauser Apr 13, 2017 10:07 AM 
Firefox isn't loading any pages and they have 
tried resetting it. 
Available all day
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