Service Request Ticket - # 63331

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2017 02:25 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090964[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K74445036BC8S Location PDR 2023 Giveaway
TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 14, 2017 01:44 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 14, 2017 01:44 PM 
Tim and I went down and I showed him how to setup 
a secondary email account in Outlook.  Dave set 
their password with John H. and it all started to 
load emails.
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Ranjit Kayastha Apr 14, 2017 01:04 PM 
Task reassigned to John Rushing.
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Ranjit Kayastha Apr 14, 2017 01:04 PM 
I talked to dave this morning and he said he will
help me change the password for keyshop emial but
after lunch.

John and Timi have headed there to set it up.
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Ranjit Kayastha Apr 13, 2017 04:55 PM 
He also need to add Key Shop email in Outlook
which he doesn't remembers the password
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Ranjit Kayastha Apr 13, 2017 04:54 PM 
removed 2010 and installed 2016

Everything is done I did setup John in Outlook
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Ranjit Kayastha Apr 13, 2017 04:15 PM 
Task reassigned to Ranjit Kayastha.
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Hallie Jensen Apr 13, 2017 02:25 PM 
Getting an error message saying that microsoft
office needs to be activated
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