Service Request Ticket - # 63332

Service Request Information

CONTACT Name Gibson, Lindsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2017 02:28 PM
Department University Housing Phone 88302
Location Email gibsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20140594[Edit Inv] (opens in a new window) Bldg/Room NPE
Service Tag Description Apple iPad Air Wi-Fi 16GB space Grey #ME894LL/B
Serial No. DMPPCPC7FK10 Location HPE ipad cart(see Diane McApline for details)

CPU A7 chip with 64-bit arch. & M7 motion coprocessor


OS iOS 8 Software

Wireless NIC 5C:F5:DA:77:5F:02


Bluetooth NIC 5C:F5:DA:77:5F:03

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 11, 2017 01:59 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker May 11, 2017 01:59 PM 
****This is an email****
Hi Shandelle, 

Sorry for not getting back to you.  I think I may
have done this as a mistake, I don't know what the
ipad cart is so if I did request a password, it
was by accident. 

My apologies. 

Lindsey
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Shandelle Plasker May 11, 2017 11:03 AM 
****This is an email****
Hi Lindsey,

Never heard back from you on this. Is this still an issue?


Thank you,
Shandelle Pepper
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Shandelle Plasker Apr 14, 2017 04:59 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Apr 14, 2017 04:59 PM 
I have emailed her a few questions so I know
exactly what she needs and is trying to do.
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Shandelle Plasker Apr 13, 2017 03:26 PM 
Task reassigned to Shandelle Pepper.
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Hallie Jensen Apr 13, 2017 02:28 PM 
****This is an email****
Hello,

The Health and Exercise Science division has a
iPad cart and I'm trying to figure out what the
password is for our Apple ID, since no one seems
to know. We have a secondary email account,
hpeappleid@wou.edu but not sure the password can
be retrieved?? 

Thanks,

Lindsay
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