Service Request Ticket - # 63341

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 14, 2017 11:46 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110881[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G455V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446 TRANSFERRED from W#20080031[Adobe Acrobat Pro 10 WIN from P0084592]

Wired NIC 18:03:73:26:0F:80

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Apr 14, 2017 01:31 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tim Taylor Apr 14, 2017 01:31 PM 
When I got there Firefox was working for her.
 Add Attachment
Tim Taylor Apr 14, 2017 12:22 PM 
Task reassigned to Tim Taylor.
 Add Attachment
Hallie Jensen Apr 14, 2017 11:46 AM 
Recently updated her computer but now firefox is
not working. She said that it just keeps scrolling
and is not able to click on anything
Add Attachment