Service Request Ticket - # 63359

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2017 10:44 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110407[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FPDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Transfer from W#20110405: Apple Final Cut Pro X from P0092528 APR2017 TRANSFERED OFF AND NOT ASSIGNED, Roxio Toast Titanium v11 from P0092312, QuickTime 7 Pro for MAC from P0057077, also install Adobe CC2015 Full MAC from Lab WOU license; Apple Pro Apps Bundle for Education(Includes:Final Cut Pro v10.3.2, Logic Pro X v10.3.1, Compressor v4.3.1, Motion v5.3.1, & MainStage v3.3)P0103822 Via JAMF TRANSFER to new station W#20161110;

Wired NIC 3C:07:54:2D:A1:14


Wireless NIC E4:CE:8F:67:92:91


Bluetooth NIC 34:51:C9:F2:D7:3C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 27, 2017 08:26 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 26, 2017 12:43 PM 
Ranjit uninstalled Final Cut Pro.  I pushed the 
VPP app via JAMF.  Ranjit is confirming the 
installs and running updates to them.
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Tricia Flaherty Apr 20, 2017 03:40 PM 
Task reassigned to John Rushing.
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Tricia Flaherty Apr 20, 2017 03:40 PM 
the license that was already on this station Apple
Final Cut Pro X from P0092528 should be
uninstalled and the new Apple Pro Bundle pushed
via JAMF.  He does not want the 3rd DMC station
W#20110398[Edit Inv] to get Final Cut Pro so we won't be
reinstalling the license tied to UCSAppstore acct
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Tricia Flaherty Apr 17, 2017 10:44 AM 
this is a 2nd license of Apple Pro Apps Bundle for
Education(Includes:Final
Cut Pro v10.3.2, Logic Pro X v10.3.1, Compressor
v4.3.1, Motion v5.3.1, & MainStage v3.3)P0103822 -
via JAMF 
I am emailing Scott for W# of 2nd station to get
the software.
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