Service Request Ticket - # 63360

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2017 11:38 AM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101236[Edit Inv] (opens in a new window) Bldg/Room CH 105
Service Tag Description Xerox Phaser 4510/DT Mono Laser
Serial No. ART385862 Location Art Dept. Main Office, Cathy McLean replacing W#20020044

Model 4510/DT Hostname ansel.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH IP:140.211.76.23 Ink/Toner Refill

Wired NIC 00:00:AA:F4:53:FB

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 18, 2017 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 18, 2017 10:13 AM 
Went down yesterday and rebooted the machine. Had
her test print. Prints went through.
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Natalie Plasker Apr 17, 2017 11:38 AM 
printer is saying that it is processing data, but
when she tries to connect her computer to the
printer it is saying that it is not available.
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