Service Request Ticket - # 63361

Service Request Information

CONTACT Name Jones, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2017 11:47 AM
Department College of Education Phone 88235
Location Email jonesb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160183[Edit Inv] (opens in a new window) Bldg/Room RWEC 120
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X467631 Location Beth Jones

Model 4622/DT Hostname rwec-120.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.184.27 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:C0:2D

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 18, 2017 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Apr 17, 2017 12:18 PM 
Task reassigned to Shandelle Pepper.
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Tim Taylor Apr 17, 2017 12:18 PM 
I turned it off and on and it now works.Megan said
this is one of the problem printers and to let you
know.
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Natalie Plasker Apr 17, 2017 11:47 AM 
Printer is saying that it is initializing. It has
been doing this for a while and they can not get
it to do anything else.
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