Service Request Ticket - # 63376

Service Request Information

CONTACT Name Freymuth, Dirk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 17, 2017 04:07 PM
Department Creative Arts/Music Phone 88874
Location Email freymutd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160830[Edit Inv] (opens in a new window) Bldg/Room SH Crows Nest
Service Tag Description iMac 21.5in w/Retina 4K, 3.1GHz Quad-core i5 #Z0RS
Serial No. D25TG0TRGG7F Location iMac Crows Nest Music Station, Dirk Freymuth/AIC

CPU 2GHz Intel Core Duo


OS MAC OS X 10.12 (macOS Sierra) Software MS OSX 10.* comes pre-installed with iLife '11; Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; TRANSFER from W#20101341 SR63376 APRIL2017: Logic Pro X from Music25 user license(ManagedDistribution via JAMF), Finale25 P0103336 MUSIC license, Pro Tools v12?(talk to Dirk), other titles requested: Melodyne(Celemony), Ableton Live, Isotope bundle, and Universal Audio

Wired NIC A8:60:B6:2B:1F:79


Wireless NIC 58:40:4E:EA:F7:A8


Bluetooth NIC 58:40:4E:EA:F7:A9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Feb 22, 2019 04:42 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 30, 2017 12:57 PM 
Delivered to Music Lab on 6/27.  Still needs some 
software installed. Ableton Live, Isotope bundle
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Tricia Flaherty May 09, 2017 04:25 PM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty May 09, 2017 04:25 PM 
Talked with Dirk on the phone... he wants to wait to have 
the software figured out before we put this station in 
place.... He will be sending me a list of software and 
upgrades that need to be purchased to get these stations 
licensing figured out  He also needs a techs help with a 
project to move their old Apoge Symphony PCI hardware 
into a new Thunderbolt Chasis  for the studio setup
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Shina Oladiti May 02, 2017 12:38 PM 
****************************
Update in AD.
****************************
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Shina Oladiti May 02, 2017 12:38 PM 
Logic Pro X and Finale has been installed.

Melodyne(Celemony, Ableton Live, Izotope Bundle
and Universal Audio has not been installed.
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Tricia Flaherty May 01, 2017 09:46 AM 
This has Apple Magic Mouse2, Apple Magic keyboard
and thunderbolt cabling to go with it as well, a
Copy of the invoice(original went to Joanie) for
both this system and the one on SR#63375 are with
the accessories
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Shina Oladiti May 01, 2017 09:42 AM 
Imaging completed.
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Megan Thibeault May 01, 2017 09:08 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Apr 28, 2017 02:26 PM 
Task reassigned to Megan Eichler.
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Tricia Flaherty Apr 28, 2017 02:13 PM 
I have software records on the following titles:
Logic Pro X(via JAMF Managed Distributition) see
T:\5. Mac Software\Apple
Logic\LogicProX_MUSIC_Dept25user_license

Finale(latest version is Finale 25 on Music 30user
site license) see T:\Finale\Finale25

ProTools
There is a Pro Tools 11 but not 12 linked to Dirk
Freymuth and has a USB Key for Auth.  not sure if
this is what he is needing so discuss with him
where he thinks the ver.12 is from.  Here is
tDrive location for info on ver.11 T:\5. Mac
Software\ProTools\AVIDProTools11

These titles I am not sure where they come from as
I have no software purchasing record: 
Melodyne (Celemony)
http://www.celemony.com/en/melodyne/what-is-melodyne

Ableton Live 
https://www.ableton.com/en/live/feature-comparison/

Izotope Bundle
https://www.izotope.com/en/products/bundles.html

Universal Audio(looks like it is linked to hardware):
http://www.uaudio.com/uad/downloads/
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Tricia Flaherty Apr 28, 2017 01:23 PM 
*** From Dirk***
LAB (APCS 226): New iMac replaces 20101341[Edit Inv]

Logic Pro X
Pro Tools 12
Melodyne (Celemony)
Ableton Live 
Finale
Isotope bundle
Universal Audio
***
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Tricia Flaherty Apr 17, 2017 04:07 PM 
W#20160830[Edit Inv] is a 2nd station to replace a recording
studio station.  
I have asked Dirk to let me know which station
this is replacing so I can update our records on
the software side and indicate any large software
transfer.  Waiting to hear back but I will update
this SR when he has given me more info
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