Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Apr 18, 2017 10:30 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130516 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	F419FZ1	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	F419FZ1	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986
	Wired NIC	F8:B1:56:C7:04:84

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Apr 20, 2017 11:01 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Apr 20, 2017 11:01 AM	Done!	Add Attachment
Shina Oladiti	Apr 20, 2017 10:07 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	Apr 20, 2017 09:59 AM	Task reassigned to UCS Tech.	Add Attachment
Megan Thibeault	Apr 20, 2017 09:59 AM	come whenever today	Add Attachment
Natalie Plasker	Apr 19, 2017 11:53 AM	Called will be there from 9-10 tomorrow 4/20/17	Add Attachment
Shina Oladiti	Apr 19, 2017 10:02 AM	Left VM.	Add Attachment
Shina Oladiti	Apr 18, 2017 11:05 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	Apr 18, 2017 10:30 AM	SHCC Wellness Education Department	Add Attachment