Service Request Ticket - # 63386

Service Request Information

CONTACT Name Carlson, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2017 11:44 AM
Department Bookstore Phone
Location Email carlsons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5BS3SL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5BS3SL1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:83:0F:D7

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 18, 2017 12:46 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 18, 2017 12:46 PM 
Done!
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Megan Thibeault Apr 18, 2017 12:25 PM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Apr 18, 2017 11:44 AM 
computer keeps freezing, with popups wanting her
to call MS. All day
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