Service Request Ticket - # 63387

Service Request Information

CONTACT Name Thew, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2017 11:48 AM
Department Deaf Studies and Professional Studies Phone 89341
Location Email thewd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141302[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX15BF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298; IBM SPSS Statisitics v23 standard Campus Edition from Student Tech Campus site license(renews annually in July); Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop APRIL2018 - shared license with desktop W#20150250;

Wired NIC 98:5A:EB:D2:65:21


Wireless NIC B8:09:8A:DC:19:0D


Bluetooth NIC B8:09:8A:DC:19:0E

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Apr 18, 2017 04:56 PM 
Status changed from (2) Scheduled to (5) Completed
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Ranjit Kayastha Apr 18, 2017 04:56 PM 
DONE!!
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Tim Taylor Apr 18, 2017 02:01 PM 
Task reassigned to Ranjit Kayastha.
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Kirsten Fauser Apr 18, 2017 11:48 AM 
Would like help getting access to her J-drive on 
her Mac. 
Available today until 12:30 and then after 2pm
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