Service Request Ticket - # 63395

Service Request Information

CONTACT Name Milligan, Lucinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2017 08:05 AM
Department Graduate Studies Phone 88486
Location Email milliganl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141221[Edit Inv] (opens in a new window) Bldg/Room MA 231
Service Tag H2WHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. H2WHV42 Location WCPI Loaner-Brian Kauffman

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:FD:86

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 19, 2017 08:44 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Apr 19, 2017 08:44 AM 
Done!
 Add Attachment
Shina Oladiti Apr 19, 2017 08:44 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Apr 19, 2017 08:30 AM 
Left VM.
 Add Attachment
Kyle Arthenayake Apr 19, 2017 08:05 AM 
lucinda needs admin rights as well as help her
update java, possible install firefox ESR
Add Attachment