Service Request Ticket - # 63414

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2017 08:24 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141190[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4YYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4YYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFER from W#220110883 JUNE2016 Adobe Acrobat Pro XI(v.11) from P0094736 SR60252

Wired NIC 98:90:96:D9:37:C9

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 20, 2017 09:38 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 20, 2017 08:50 AM 
Task reassigned to Bradley Karkanen.
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Hallie Jensen Apr 20, 2017 08:24 AM 
****This is an email****
Hello:

Debbie here from VPSA office.  I cannot make
Banner work this morning -- I am sure it has
something to do with java.

Can you help me with Banner?

WUC Room 203A
CPU # 20141190[Edit Inv]
8-8423

I am not available today between 9:30 a.m. and 2 p.m.

Thank you,
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