Service Request Ticket - # 63419

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2017 12:30 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130699[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450465 Location PDR

Model 4622/DT Hostname hc-advil.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.64.67 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6C:58

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 21, 2017 07:23 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 21, 2017 07:23 AM 
Going through eConcierge to order one. Not
installing it quite yet.
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Hallie Jensen Apr 20, 2017 12:30 PM 
****This is an email****
I have a reminder in my calendar that states that
the printer drum needs to be replaced annually on
our front office printer.  It is time to do that
again.  It notes that Computing Services did this
last year.

Do we need to replace it again now?

Thanks.
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