Service Request Ticket - # 63420

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2017 12:33 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150665[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RP2JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RP2JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715; TRANSFERRED from W#20110811:Adobe Acrobat Pro 10 WIN P0084592 SR63346

Wired NIC 18:66:DA:14:1A:4E

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 20, 2017 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 20, 2017 01:53 PM 
Done!
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Shina Oladiti Apr 20, 2017 12:56 PM 
Task reassigned to Adeshina Oladiti.
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Hallie Jensen Apr 20, 2017 12:33 PM 
Got a new computer yesterday and downloaded the
new version of java. She is having problems
accessing her banner through firefox
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