Service Request Ticket - # 63422

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2017 01:16 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2C

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 20, 2017 02:56 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 20, 2017 02:56 PM 
Done!
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Shina Oladiti Apr 20, 2017 01:56 PM 
Task reassigned to Adeshina Oladiti.
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Hallie Jensen Apr 20, 2017 01:16 PM 
Banner is not working with firefox and needs java
update and she is a student worker that doesnt
have the admin rights to update
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