Service Request Ticket - # 63425

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2017 01:44 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150033[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q7078FY13 Location 002-Storage

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:48:34


Wireless NIC AC:29:3A:9E:F4:D1


Bluetooth NIC AC:29:3A:9E:F4:D2

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 21, 2017 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 21, 2017 09:41 AM 
Done! Changed the keyboard
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Shina Oladiti Apr 20, 2017 01:58 PM 
Task reassigned to Adeshina Oladiti.
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Hallie Jensen Apr 20, 2017 01:44 PM 
****This is an email****
Hello -

A strange new problem...  system #20150033[Edit Inv] has a
keyboard issue where some of the keys won't work.
We tried re-booting and still it occurs
sporadically. We're in class (so the room is open)
until around 3pm.

Thanks,
Jen
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