Service Request Ticket - # 63432

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2017 11:01 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160834[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch 3.2GHz Retina5Kdisplay MK472L/A
Serial No. C02T22S4GG7L Location PDR

CPU 3.2GHz Quad-core Intel Core i5


OS MAC OS 10.3 Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; Camtasia for Education Mac v3. VISA2016006254; Apple Pro Apps Bundle for Education(Includes:Final Cut Pro v10.3.2, Logic Pro X v10.3.1, Compressor v4.3.1, Motion v5.3.1, & MainStage v3.3)P0103822; Adobe CC201* FULL MAC from Student Lab licensing; Roxio Toast Titanium v17 UCS2018009107

Wired NIC A8:60:B6:24:5F:AC


Wireless NIC 58:40:4E:E6:AC:8C


Bluetooth NIC 58:40:4E:E6:AC:8D

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 24, 2017 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 24, 2017 03:21 PM 
Installation completed.
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Shina Oladiti Apr 24, 2017 01:59 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Apr 24, 2017 01:59 PM 
T:\Adobe CCE\CCEPackages\CC2015_5MAR2017
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Tim Taylor Apr 21, 2017 01:11 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Apr 21, 2017 01:03 PM 
I forgot to add this to the original request but
it can get the Full MAC of Adobe CC201*just like a
student LAB station else where which would be a
Serialinzed install via JAMF I believe
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Tim Taylor Apr 21, 2017 12:56 PM 
Task reassigned to Tim Taylor.
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Hallie Jensen Apr 21, 2017 11:01 AM 
****This is an email****
Hi,

It looks like the new Mac in HL 221 (WOU#
20160834) does not have Adobe Creative Cloud on
it. Can we get that installed (like the other Macs
in the Digital Media Center)?

Thanks,
Scott
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