Service Request Ticket - # 63440

Service Request Information

CONTACT Name Buchanan, Tina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2017 08:19 AM
Department Disability Access Services Phone 88250
Location Email buchanat@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2C

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 24, 2017 08:50 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Apr 24, 2017 08:50 AM 
Done!
 Add Attachment
Megan Thibeault Apr 24, 2017 08:24 AM 
sounds like java needs installed or updated
Add Attachment
Megan Thibeault Apr 24, 2017 08:20 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Megan Thibeault Apr 24, 2017 08:19 AM 
Banner is not functioning, they have tried all
three browsers.
Add Attachment