Service Request Ticket - # 63447

Service Request Information

CONTACT Name Patterson, Tyler   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2017 12:55 PM
Department Athletics Phone
Location Email pattersont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091511[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 52ZYJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F0:70

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Apr 24, 2017 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Apr 24, 2017 01:23 PM 
uninstalled an reinstalled driver and it now
prints. Also activated his Office 2010
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Tim Taylor Apr 24, 2017 01:06 PM 
Task reassigned to Tim Taylor.
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Natalie Plasker Apr 24, 2017 12:55 PM 
when he goes to print something his computer tells
him he needs to update his driver.
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