Service Request Ticket - # 63448

Service Request Information

CONTACT Name Burnham, Debby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2017 02:16 PM
Department Bookstore Phone 88641
Location Email burnhamd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091101[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5BV2SL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:83:0E:3C

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Apr 24, 2017 02:33 PM 
Task reassigned to Tim Taylor.
 Add Attachment
Tim Taylor Apr 24, 2017 02:33 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tim Taylor Apr 24, 2017 02:33 PM 
cleared the cache in firefox
 Add Attachment
Kirsten Fauser Apr 24, 2017 02:16 PM 
Needs helping "clearing the cash on the browser".

Available all day
 Add Attachment