Service Request Ticket - # 63451

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2017 03:46 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150067[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707YFY13 Location PDR 2023 Giveaway

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:47:24


Wireless NIC AC:29:3A:9F:C1:47


Bluetooth NIC AC:29:3A:9F:C1:48

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 25, 2017 12:48 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Apr 25, 2017 12:48 PM 
Done!
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Shina Oladiti Apr 25, 2017 10:53 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Apr 24, 2017 03:54 PM 
**screen has come back on but would like 
someone to come over tomorrow and check out all 
the cables. She says she is fine with you being 
in her office without her there and to ask 
Karen in HSS 313 to let you in.
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Kirsten Fauser Apr 24, 2017 03:52 PM 
Priority changed from (1) Highest Priority to (3) Priority.
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Kirsten Fauser Apr 24, 2017 03:52 PM 
Screen has come
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Kirsten Fauser Apr 24, 2017 03:46 PM 
Her computer screen is off and she can not get it 
to turn back on. Would like someone to come over 
as soon as possible.
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