Service Request Ticket

Service Request Information

CONTACT	Name	Tolley, LaRon	Date	Apr 25, 2017 03:10 PM
	Department	Admissions Office	Phone	88697
	Location		Email	tolleyl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160850 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag		Description	Xerox Phaser 6510/DN Color Laser Printer
	Serial No.	4AV769998	Location	Loaner Printer
	Model	6510/DN	Hostname	iris.wou.edu
	Notes	Up to 1200 x 2400 dpi resolution 30ppm (B&W)/30ppm (color) built-in automatic two-sided printing on DN model 300sheet(s) Capacity via 250-Sheet Input & 50-Sheet Bypass Trays additional 250 sheet tray is optionally available Letter(8.5 x 11in) & Legal (8.5 in x 14 in) Maximum Print Size: 8.5 x 14" /Minimum Print Size: 3 x 5" 10/100/1000Base-T Ethernet, USB 3.0; IP ADDRESS:140.211.64.71	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge(1000 Pages), 106R03474 Standard Capacity Magenta Print Cartridge(1000 Pages), 106R03475 Standard Capacity Yellow Print Cartridge(1000 Pages), 106R03476 Standard Capacity Black Print Cartridge (1000 Pages)
	Wired NIC	9C:93:4E:6C:73:30

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	May 01, 2017 02:33 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	May 01, 2017 02:33 PM	Delivered and setup new printer.	Add Attachment
Shandelle Plasker	May 01, 2017 10:25 AM	Emailed to setup a time to deliver this.	Add Attachment
Courtney Croy	Apr 25, 2017 03:10 PM	NEW EQUIP SETUP: A Xerox Phaser printer W# 20160850 is to be networked and set up for LaRon Tolley in APSC 414. The printer is located in ITC 008 on the counter across from the storage wall.	Add Attachment