Service Request Ticket

Service Request Information

CONTACT	Name	Brown, Dawn	Date	Apr 25, 2017 03:43 PM
	Department	Business Services	Phone	88171
	Location		Email	brownd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120518 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iPad(4thGen Retina display) 32GB Blk
	Serial No.	DMPJGDRHF183	Location	PDR 2023 Giveaway
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 6	Software
	Wireless NIC	98:B8:E3:A5:18:C9
	Bluetooth NIC	98:B8:E3:A5:18:CA

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Apr 26, 2017 05:04 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Ranjit Kayastha	Apr 26, 2017 03:46 PM	Task reassigned to Bradley Karkanen.	Add Attachment
Ranjit Kayastha	Apr 26, 2017 03:45 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Ranjit Kayastha	Apr 26, 2017 03:45 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Ranjit Kayastha	Apr 26, 2017 03:45 PM	Did everything. Only updates left. Gave the laptop to Bradley and did Dawn know that he will drop it today before 5.	Add Attachment
Megan Thibeault	Apr 26, 2017 10:15 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Shina Oladiti	Apr 26, 2017 09:53 AM	Picked up the IPad, it is sitting on my desk with a charger.	Add Attachment
Megan Thibeault	Apr 26, 2017 09:46 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kirsten Fauser	Apr 25, 2017 03:43 PM	**This is an email** Would you be able to pick up 20120518 from my office and re-image it? I will be here until 4 PM today and all day tomorrow. Thank you,	Add Attachment