Service Request Ticket - # 63461

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2017 10:17 AM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120280[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL704878 Location Going to PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:8F:11:85

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Apr 26, 2017 03:19 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Apr 26, 2017 03:19 PM 
No issue with keyboard found on both the keyboards.
 Add Attachment
Ranjit Kayastha Apr 26, 2017 10:31 AM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Kyle Arthenayake Apr 26, 2017 10:21 AM 
as well as 20120270[Edit Inv]
Add Attachment
Kyle Arthenayake Apr 26, 2017 10:17 AM 
from the front of the classroom, on the left, 2nd
computer in,
keyboard not working, WOU # attached

MNB 110
 Add Attachment