Service Request Ticket - # 63464

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2017 11:21 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130050[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL133982E Location PDR

Model ColorQube 8870 Hostname learninglab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.64.24 Metered Code: 0598 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:1E:8A:39

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 27, 2017 07:46 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 26, 2017 04:09 PM 
wiper blade was nasty, replaced it and did some
cleaning cycles
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Bradley Karkanen Apr 26, 2017 01:20 PM 
Task reassigned to Megan Eichler.
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Bradley Karkanen Apr 26, 2017 01:20 PM 
No connection issues. Filled black ink and changed 
the maintenance kit.
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Natalie Plasker Apr 26, 2017 11:21 AM 
In ASPC 401 the printer says it is trying to
connect and never does.
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