Service Request Ticket - # 63472

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 26, 2017 04:50 PM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. j6nngv1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:E3:99


Wireless NIC 8C:70:5A:F8:F4:80


Bluetooth NIC 44:6D:57:CB:15:CD

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Dave McEvilly Apr 26, 2017 05:05 PM 
Status changed from (1) Pending to (5) Completed
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Dave McEvilly Apr 26, 2017 05:05 PM 
Done
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Hallie Jensen Apr 26, 2017 04:50 PM 
Contact number: 503-932-6598
She is trying to access the folder name: spedrce-rmhc 
John and I tried to locate it but believe that it
is a folder inside another folder and we arent
sure what the first folder name is.
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