Service Request Ticket - # 63483

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2017 04:34 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160395[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 68K4PC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 68K4PC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:0F:23:63


Wireless NIC 40:49:0F:8A:98:5B

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 01, 2017 09:52 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti May 01, 2017 09:52 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti May 01, 2017 09:52 AM 
Laptops delivered.
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Tim Taylor Apr 28, 2017 04:49 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Apr 28, 2017 04:48 PM 
Status changed from (1) Pending to (2) Scheduled
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Tim Taylor Apr 28, 2017 04:48 PM 
Status changed from (1) Pending to (2) Scheduled
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Tim Taylor Apr 28, 2017 04:48 PM 
both laptops are ready to be delivered and are on
my desk
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Ranjit Kayastha Apr 28, 2017 04:22 PM 
Task reassigned to Tim Taylor.
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Ranjit Kayastha Apr 28, 2017 04:22 PM 
Status changed from (2) Scheduled to (1) Pending
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Shina Oladiti Apr 28, 2017 09:36 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Apr 28, 2017 09:27 AM 
Imaging in process......
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Shina Oladiti Apr 28, 2017 09:12 AM 
Picked up laptops, they are one student tech
standup image desk.
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Shina Oladiti Apr 28, 2017 08:02 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Apr 27, 2017 04:34 PM 
Status changed from (1) Pending to (2) Scheduled
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Kirsten Fauser Apr 27, 2017 04:34 PM 
****This is an email****
Hello,

Could you come get two laptops from my office, 
reimage, and return them?  

The WOU #s are:  

20160395[Edit Inv]
20130826[Edit Inv]

I will be here all day Friday until about 4.  I 
have a meeting next door (TH 104) 9AM -11AM and 
can be interrupted if you need to come at that 
time.  

I am in TH103.
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