Service Request Ticket - # 63501

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2017 08:17 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080694[Edit Inv] (opens in a new window) Bldg/Room SH 103
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. JPDF217246 Location Carla Menear, music

Model CB516A Hostname fs-forks-rivers / forks-rivers.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Maint kit from P0082991 Dec2011, HP LJP4015 Maint Kit #CB388A-PRM-B P0096191 DEC2014 SR55444 IP: 140.211.64.74 Ink/Toner Refill

Wired NIC 00:1F:29:20:05:47

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen May 02, 2017 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 02, 2017 08:58 AM 
Replaced all the feed rollers and everything is 
working now.
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Megan Thibeault May 02, 2017 08:21 AM 
Task reassigned to Bradley Karkanen.
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Hallie Jensen May 02, 2017 08:17 AM 
She has tried to clear the jammed printer a couple
of times but nothing she is doing is working.
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