Service Request Ticket - # 63506

Service Request Information

CONTACT Name Gilbert, Carey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2017 11:51 AM
Department The Research Institute Phone 88238
Location Email gilbertc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120871[Edit Inv] (opens in a new window) Bldg/Room CDC 101
Service Tag D61QDX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. D61QDX1 Location Patrick Aldrich, TRI

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089918 downgraded to Office Pro Plus 2010, IBM SPSS Statistics Premium Faculty Pack term license(installed as v21) from orig.P0089922 renewed on P0097583(expires MAY2016), Systat SigmaPlot v12.5 single user from VISA2012003419, SAS BASE & STAT WIN workstation from P0089923

Wired NIC B8:CA:3A:7A:71:FB

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor May 02, 2017 12:35 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor May 02, 2017 12:35 PM 
I logged in as ucsadmin and was able to connect to
the internet. She was in a class so I told a
coworker that the internet was working.
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Tim Taylor May 02, 2017 12:02 PM 
Task reassigned to Tim Taylor.
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Kirsten Fauser May 02, 2017 11:51 AM 
Computer in TODD 121 is not connecting to the 
internet. Available all day.
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