Service Request Ticket - # 63510

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2017 02:14 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090202[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2208WFP Monitor,AIO Stands AX510
Serial No. CN0D308J728729780DLI Location PDR
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied May 03, 2017 11:38 AM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied May 03, 2017 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied May 03, 2017 11:38 AM 
returned and snagged loaners
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Nick Wanderschied May 03, 2017 10:59 AM 
reimaging completed, ready to be returned
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Tim Taylor May 02, 2017 03:32 PM 
Task reassigned to UCS Tech.
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Tim Taylor May 02, 2017 03:32 PM 
the computers that need to be reimaged are on the
counter across from the UCS techs labeled non-trad
lounge
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Tim Taylor May 02, 2017 03:31 PM 
put in loaners W#20130124[Edit Inv] and W#20121083[Edit Inv]. Both
monitors go black on the logon screen so I took 2
monitors that were put in ITC008 after upgrading
Devolder lab. They are W#20121095[Edit Inv] W#20121099[Edit Inv].
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Tim Taylor May 02, 2017 02:30 PM 
Task reassigned to Tim Taylor.
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Megan Thibeault May 02, 2017 02:15 PM 
Non trad lounge
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Megan Thibeault May 02, 2017 02:14 PM 
w20090179
w20090202
please wipe and reimage these boxes. students 
say they arent running well. put loaners in 
while we reimage
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