Service Request Ticket - # 63529

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2017 09:27 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100602[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 2HFT9P1 Description Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
Serial No. 2HFT9P1 Location Under stand up desk, wipe in 2 wks

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0078666 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D0:7C:DD

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact karthenayake14@wou.edu 88925

Tracking

Entered by Date Memo
Kyle Arthenayake
Email

Public
Entered by Date Memo
Kyle Arthenayake May 26, 2017 04:57 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 08, 2017 01:50 PM 
please try to contact
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Megan Thibeault May 08, 2017 01:50 PM 
Task reassigned to Kyle Arthenayake.
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Kyle Arthenayake May 05, 2017 09:27 AM 
Jamie Collar needs help uploading files from a
camera to the computer. In Non-Trad study lounge
bottom of WUC
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