Service Request Ticket - # 63537

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2017 02:13 PM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130888[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4419V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4419V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:53:0B

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

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Entered by Date Memo
Nick Wanderschied May 05, 2017 02:56 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied May 05, 2017 02:56 PM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied May 05, 2017 02:56 PM 
done
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Kyle Arthenayake May 05, 2017 02:13 PM 
tried restarting computer, volume on sound bar is
on. bottom right corner in screen volume is on as
well.
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