Service Request Ticket

Service Request Information

CONTACT	Name	Visuano, Denise	Date	May 05, 2017 02:22 PM
	Department	Strategic Communications & Marketing	Phone	88349
	Location		Email	visuanod@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20160828 (opens in a new window)	Bldg/Room	AD 302
	Service Tag		Description	Apple iPad Mini 2 WiFi, 32GB, Space Gray #ME277LL/A
	Serial No.	F9FSYR5PFCM6	Location	MARCOM Office
	CPU	A7 chip with 64-bit arch. & M7 motion coprocessor
	OS	iOS 10	Software
	Wireless NIC	84:FC:AC:1F:E2:73
	Bluetooth NIC	84:FC:AC:1F:E2:74

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	May 11, 2017 10:28 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	May 11, 2017 10:27 AM	IPad delivered to Denise.	Add Attachment
Megan Thibeault	May 11, 2017 10:12 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	May 11, 2017 10:12 AM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Tricia Flaherty	May 10, 2017 12:28 PM	they have waited a long time for this iPad due to an Apple issue with there order so please deliver as soon as possible	Add Attachment
Tricia Flaherty	May 10, 2017 12:27 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Courtney Croy	May 05, 2017 02:22 PM	NEW EQUIP SETUP: An iPad mini W# 20160828 is to be set up and delivered for the MarCom office. Denise Visuano is the contact. The iPad is located in ITC 008 on the counter across from the storage wall.	Add Attachment