Service Request Ticket

Service Request Information

CONTACT	Name	Cancel-Tirado, Doris	Date	May 08, 2017 04:40 PM
	Department	College of Education	Phone	88470
	Location		Email	canceltd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150678 (opens in a new window)	Bldg/Room	RWEC 241
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25RV0FMGG7D	Location	Doris Cancel-Tirado
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.10 (Yosemite)	Software	Microsoft Desktop Education-(EES) OFFICE MAC XXXX2015004715;; WIN 7 PRO full license P0082823 via Parallel Desktop 7 for MAC P0082824, STATA/SE v12 VISA2012003392 UPGRADED to STATA/SE v14 VISA2016006313 MAY2017; TRANSFER FROM W#20100184- MAXQDAplus WIN Single-User License Ed VISA2010002513 UPGRADED MAY2015 to MAXQDAplus v.11 for MAC VISA2014004573 UPGRADED SEPT2017 toMAXQDA Plus v12 for MAC VISA2017006674--FREE UPGRADE TO MAXQDA+ 2018(ver13);
	Wired NIC	38:C9:86:49:E4:A5
	Wireless NIC	28:F0:76:48:41:E4
	Bluetooth NIC	28:F0:76:48:41:E5

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	May 26, 2017 11:47 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Bradley Karkanen	May 26, 2017 11:19 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Tim Taylor	May 15, 2017 12:40 PM	called her and rescheduled for May 26th 11:00am	Add Attachment
Shina Oladiti	May 09, 2017 11:44 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	May 09, 2017 11:44 AM	Friday 2pm works for her.	Add Attachment
Tricia Flaherty	May 08, 2017 04:40 PM	Installed and license info can be found at: T:\Stata\STATA_14 she can have on desktop W#20150678 and laptop W#20130828	Add Attachment