Service Request Ticket

Service Request Information

CONTACT	Name	Vala-Haynes, Emily	Date	May 08, 2017 04:44 PM
	Department	Health & Exercise Science	Phone	89256
	Location		Email	valahaynese@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20131013 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25MR20NF8J7	Location	PDR 2023 Giveaway
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.11 (El Capitan)	Software	MS Office 2011 Std for MAC from P0094155; TRANSFERRED STATA/SE v12 from VISA2012003392 SR#56305 REQUESTED to be TRANSFERRED from W#20091114 Peggy Pedersen to EMily Vala-Haynes -- STATA/SE v12 from VISA2012003392 UPGRADED to STATA/SE v14 VISA2016006313 MAY2017;
	Wired NIC	68:5B:35:CF:8F:DF
	Wireless NIC	88:63:DF:8C:19:F1
	Bluetooth NIC	88:63:DF:8C:19:F2

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ttaylor13@wou.edu	88925

Entered by	Date	Memo
Tim Taylor			Email Public
Entered by	Date	Memo
Tim Taylor	May 15, 2017 02:47 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Tim Taylor	May 15, 2017 02:47 PM	Installed it on her desktop W#20131013. she didn't have her laptop with her and will call near summer term to have it installed	Add Attachment
Tim Taylor	May 15, 2017 02:08 PM	Task reassigned to Tim Taylor.	Add Attachment
Shina Oladiti	May 11, 2017 10:41 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	May 11, 2017 10:30 AM	Monday 5/15,2:30pm.	Add Attachment
Megan Thibeault	May 11, 2017 10:07 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	May 11, 2017 10:07 AM	please contact we missed this yesterday	Add Attachment
Shina Oladiti	May 09, 2017 11:41 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	May 09, 2017 11:41 AM	Available tomorrow at 3:30pm.	Add Attachment
Tricia Flaherty	May 08, 2017 04:44 PM	Installer and license info can be found at: T:\Stata\STATA_14 she can have on desktop W#20131013 and laptop W#20140350	Add Attachment