Service Request Ticket - # 63567

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2017 02:51 PM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160873[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Xerox Phaser 3260/DNI Monochrome Laser Printer
Serial No. k8a241567 Location HR306

Model 3260/DNI Hostname
Notes up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS: Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3A:E3:CF

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 31, 2017 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 31, 2017 11:46 AM 
This has been setup and delivered. Test printed 
from word and Banner.
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Shandelle Plasker May 16, 2017 11:08 AM 
****This is an email****
Hi Kristin,

I have your new table top printer. I still need to
create the printer on our Server then send the
information over to Dave so he can add it to
Banner printing.

While I do this I want to make sure you have an
Internet port activated in your office. It will
need to be in a good place close to where you want
to put the printer.

If you are unsure you can contact Telecom at
telecom@wou.edu or call 88010. They can check to
make sure you have an active jack if you are unsure.

Thank you,
Shandelle Pepper
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Courtney Croy May 09, 2017 02:51 PM 
NEW EQUIP SETUP: A Xerox phaser laser printer W# 
20160873[Edit Inv] is to be set up for networked banner user and 
delivered for Kristin Olsen in AD 306A. The printer is located 
in ITC 008 on the counter across from the storage wall.
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