Service Request Ticket - # 63574

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2017 10:53 AM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130896[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43C9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43C9V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8A:BA

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 10, 2017 03:40 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 10, 2017 03:40 PM 
Was stuck up in restore mode. Restarting it in safe mode 
fixed it. Did some updates too
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John Rushing May 10, 2017 10:53 AM 
Piper's computer is not starting up properly after 
a shutdown.
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