Service Request Ticket - # 63578

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2017 12:34 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100602[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 2HFT9P1 Description Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
Serial No. 2HFT9P1 Location Under stand up desk, wipe in 2 wks

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0078666 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D0:7C:DD

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen May 11, 2017 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 11, 2017 09:04 AM 
There was a note asking for Flash to updated so I 
updated Flash. There didn't seem to be any 
problems with printing.
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Bradley Karkanen May 10, 2017 02:52 PM 
Task reassigned to Bradley Karkanen.
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Natalie Plasker May 10, 2017 12:34 PM 
Computer will not connect to printer
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