Service Request Ticket - # 63595

Service Request Information

CONTACT Name Lyon, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2017 09:09 AM
Department College of Education Phone 88521
Location Email lyonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131050[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag 1JY6W12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 1JY6W12 Location Student worker

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094303; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66588;

Wired NIC 34:17:EB:A1:15:54

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen May 12, 2017 10:01 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 12, 2017 09:27 AM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake May 12, 2017 09:09 AM 
Good Morning~

Can you please install Filemaker Pro on to Laura
Lyon's computer #20131050[Edit Inv] that is located in RWEC
#218.

Thank you,

Darla
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