Service Request Ticket - # 63615

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2017 03:28 PM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20160852[Edit Inv] (opens in a new window) Bldg/Room AD 302
Service Tag 18455J2 Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. 18455J2 Location MARCOM student stations

CPU Unknown


OS Unknown Software Microsoft VDA subscription P0103989, VMWare View Premier with Maint [STOCKP0101072&P0103776}
TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor May 15, 2017 04:29 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor May 15, 2017 04:29 PM 
Task reassigned to Tim Taylor.
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Tim Taylor May 15, 2017 04:28 PM 
I tested it an it seemed fine.
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Kirsten Fauser May 15, 2017 03:28 PM 
Computer located in ADMIN 302 lobby is running 
very slowly and is stalling out when typing. 
Available all day.
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