Service Request Ticket - # 63630

Service Request Information

CONTACT Name Broussard, Chelsie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2017 11:13 AM
Department ASWOU Phone 88303
Location Email broussardc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141169[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 31VHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 31VHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D5:D5:5E


TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha May 17, 2017 01:23 PM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 17, 2017 01:21 PM
DONE
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Ranjit Kayastha May 17, 2017 11:50 AM
Task reassigned to Ranjit Kayastha.
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Natalie Plasker May 17, 2017 11:13 AM
****This is an email****
Hello There!
I'm the new coordinator for ASWOU and I'm having
trouble getting passed the security to set up
either printer I have access to.
My computer # is *20141169*
I want to connect to printer ASWOU Stellar on
Krusty *20081179*
Thank you!
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