Service Request Ticket - # 63634

Service Request Information

CONTACT Name Daniel, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2017 12:39 PM
Department Humanities Division Phone 88378
Location Email daniels@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DT Color Printer
Serial No. XFN137012 Location PDR

Model 8570/DT Hostname hum3.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.76.56 Ink/Toner Refill

Wired NIC 00:00:AA:D7:76:2E

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen May 17, 2017 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen May 17, 2017 01:38 PM 
I created a preset for the printer to save her 
user code.
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Bradley Karkanen May 17, 2017 12:44 PM 
Task reassigned to Bradley Karkanen.
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Natalie Plasker May 17, 2017 12:39 PM 
can not get her Mac to connect to the printer.
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