Service Request Ticket - # 63635

Service Request Information

CONTACT Name Erckenbrack, Leticia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2017 09:10 AM
Department Student Enrichment Program Phone 88032
Location Email erckenbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150085[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 5P48V52 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 64:00:6A:58:D3:E7

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 18, 2017 11:30 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 18, 2017 11:30 AM 
Done!
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Bradley Karkanen May 18, 2017 09:36 AM 
Task reassigned to Adeshina Oladiti.
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Bradley Karkanen May 18, 2017 09:16 AM 
Task reassigned to Bradley Karkanen.
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Hallie Jensen May 18, 2017 09:10 AM 
Shes available anytime today. She said her mouse
and keyboard arent responding and she made sure
everything was all plugged in but nothing is
happening.
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