Service Request Ticket - # 63638

Service Request Information

CONTACT Name Hoffman, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2017 03:42 PM
Department Creative Arts/Art Phone 88248
Location Email hoffmak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch, Intel i5 3.2GHz Quad #Z0PF
Serial No. D25MM0WXF8J9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0093918; Adobe CCE serialized desktop install annual subscription REMOVE SERIALIZED ADOBE CC JULY2019 as NO LONGER PAID SUBSCRIPTION;

Wired NIC 68:5B:35:B7:13:E8


Wireless NIC B4:18:D1:EB:CB:7B


Bluetooth NIC B4:18:D1:EB:CB:7C

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 18, 2017 04:14 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti May 18, 2017 04:14 PM 
Done!
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Shandelle Plasker May 18, 2017 03:52 PM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser May 18, 2017 03:42 PM 
When they send a document to the printer "error 
waiting for authentication". They then enter their 
password but the error message pops back up again.
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