Service Request Ticket - # 63651

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2017 12:23 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130279[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606666 Location HL REF Station #12

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:29:2E

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor May 22, 2017 12:48 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor May 22, 2017 12:48 PM 
pushed power plug in back of monitor fully in and
now works.
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Tim Taylor May 22, 2017 12:35 PM 
Task reassigned to Tim Taylor.
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Natalie Plasker May 22, 2017 12:23 PM 
A monitor in the Library will not turn on. They
checked and everything is plugged in but still
won't turn on.
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